At Swift Serve, your privacy matters to us. Below you’ll find our complete Privacy Policy, which explains how we collect, use, and safeguard your information. Please review it carefully to understand our practices and your rights.
Swift Serve (“Swift Serve”, “we” or “us”) is sensitive to concerns that personal information collected from its
customers (“you” or “your”) be handled respectfully and appropriately.
This Privacy Policy (the “Policy”) discloses the privacy practices for the Site and applies solely to information
collected by the website including any related domains and sub-domains (the “Site”). This Policy is intended to
notify you of the following:
• What personally identifiable information the Site collects from you through the Site, how it is used and with
whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures that are in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.
SMS Policy
By signing up via text, you agree to receive recurring automated and/or personalized marketing messages and
service notifications (e.g., quotes, appointment updates, reminders) at the phone number provided. Consent is
not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to
unsubscribe and HELP for help. You may opt back in by submitting your number again via our opt-in form. No
mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information
sharing to subcontractors in support services (such as customer service) is permitted. All other use-case
categories exclude text-messaging originator opt-in data and consent; this information will not be shared with
any third parties. Carriers are not liable for delayed or undelivered messages. By providing your mobile phone
number, you agree to receive SMS communication. By submitting your information, you agree to this Privacy
Policy as posted on this page.
What Information Is Collected?
Internet Traffic Data
Internet traffic data includes but is not limited to Internet service provider information, collection of IP addresses,
entry and exit pages, operating system and device details, and timestamps. We collect no personally identifying
information through this process alone, and this data is used to help analyze user traffic with respect to services
available through the Site to allow for a more customized and enjoyable user experience and to maintain Site
security.
Cookies
We use “cookies” and similar technologies on this Site. A cookie is a piece of data stored on a site visitor’s
device to help improve your access and identify repeat visits. For instance, when we use a cookie to recognize
you, you may not have to re-enter a password more than once, saving time and improving efficiency. Cookies
can also enable us to track and target user interests to enhance the experience on our Site. Usage of a cookie
is not linked to any personally identifiable information on our Site. You can control cookies through your browser
settings; disabling some cookies may limit certain features.
Personal Information
The Site may collect information from you (“Identifier Information”) that allows you to use and access services,
products, and materials. Identifier Information is collected when you provide it to us via web forms, email,
phone, or otherwise through the Site pursuant to requesting a quote, making a purchase, booking a service, or
submitting a testimonial. Examples include your name, email, phone number, service address, property details,
and limited payment information (processed by our payment processor).
Testimonials
The Site may display your personal testimonials or customer reviews received via email, web forms, or other
methods. By providing a testimonial or customer review, you grant the Site permission to display it. If you would
like us to remove your testimonial or customer review at any time, please contact us using the information in
this Policy, and we will promptly do so.
Information Collection, Use, and Sharing
We use your information to respond to your requests, provide quotes and services, process payments,
schedule appointments, and improve our offerings. We will not share your information with any third party
outside of our organization, other than as necessary to fulfill your request (e.g., to process a payment, to
schedule service, or to ship an order) or as described in this Policy. We may contact you via email or SMS in
the future to tell you about specials, new products or services, or changes to this Privacy Policy, unless you ask
us not to. We do not sell personal information.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can also request that we discontinue sending
email and other communications. To exercise these choices or to access, correct, or delete certain information,
please contact us using the information in this Policy. We will take reasonable steps to verify your identity
before fulfilling requests as required by law.
Security
We take precautions to protect your information. When you submit sensitive information via the Site, your
information is protected both online and offline. Wherever we collect sensitive information, that information is
encrypted in transit and transmitted to us via secure servers. While we use encryption to protect sensitive
information transmitted online, we also protect your information offline. Only employees or subcontractors who
need the information to perform a specific job (for example, billing or customer service) are granted access to
personally identifiable information. The computers/servers in which we store personally identifiable information
are kept in a secure environment. No method of transmission or storage is 100% secure.
Registration
In order to use certain features, a user may complete a registration or inquiry form. During registration, a user
may be required to give certain information (such as name, email address, phone, and service address). This
information is used to contact you about the products/services on our Site in which you have expressed
interest.
Orders
We may request information from you on our order or booking form. To buy from us or book services, you must
provide contact information (such as name and service address) and financial information (like credit card
number and expiration date). This information is used for billing purposes and to fulfill your orders. If we have
trouble processing an order, we will use this information to contact you.
Third Parties
Some of our business partners may use cookies or other methods of tracking and targeting use on our Site
(advertisers, for example). We have no access to or control over these cookies, and this Privacy Policy does
not extend to such third parties. We are not responsible for the content or privacy practices of such other sites.
We encourage users to be aware when they leave our Site and to read the privacy statements of any other site
that collects Identifier Information.
Surveys & Contests
From time to time our Site requests information via surveys, contests, or promotions. Participation is completely
voluntary and you may choose whether or not to disclose information. Information requested may include
contact information (such as name and shipping address) and demographic information (such as ZIP code or
age). Contact information will be used to notify winners and award prizes. Survey information will be used for
purposes of monitoring or improving the use and satisfaction of this Site.
Other Disclosures
We may provide your personal information to third-party service providers who work on our behalf to provide
some of the services and features of the Site and to help us communicate with members of our Site. These
service providers do not have any independent right to share this information except pursuant to a legal
requirement (such as a subpoena or warrant) or as needed to perform services for us. We may share some or
all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under
common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy. If the
assets related to the Site are acquired by another company, that company will possess the personal information
collected by us and will assume the rights and obligations regarding your personal information as described in
this Privacy Policy. We have security measures in place to minimize the loss, misuse, destruction, and
alteration of the information that you provide us or that we obtain from you; however, we will have no liability to
you or to any third party arising out of any such loss, misuse, destruction, or alteration.
Other Limits to Your Privacy
Our Site may contain links to other third-party websites (“Linked Websites”). We are not responsible for the
privacy practices or the content of the Linked Websites. If you choose to visit other websites, it is your
responsibility to review the privacy policies at those websites to confirm that you understand and agree with
their policies. We may also make chat groups, forums, and message boards available to you; any information
you disclose in these areas becomes public information and is not subject to this Privacy Policy. We have no
control over its use and you should exercise caution when deciding to disclose any personal information.
Updates and Changes to Privacy Policy
We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy by
posting such changes on the Site. Any such change will be effective immediately upon posting. The Effective
Date at the top of this Policy reflects the latest version.
Contact
If you have any questions about this Privacy Policy, you may contact us via email at hello@swiftserve.co or by
phone at (208) 518-7603. © 2025 Swift Serve
Book an appointment today.